RBL Bank Credit Card PIN

RBL credit card users must generate a 4-digit PIN to activate their credit cards and conduct point-of-sale (POS) and ATM transactions. If you are a new RBL credit card user and are confused about how to generate PIN, the below listed are various methods through which you can generate, change or reset your RBL credit card PIN.

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Ways to Generate RBL credit card PIN

RBL credit card PIN can be generated in multiple ways. They are as listed below:

Generate RBL credit card PIN through internet banking:

Step 1: Login to your RBL net banking account.

Step 2: Click on the ‘Requests’ option present at the top-right corner of the page.

Step 3: Select the option ‘Credit Card’.

Step 4: Select the option ‘Credit Card PIN set/ reset’.

Step 5: Fill in your card’s expiry date

Step 6: Click on the send OTP option

Step 7: Enter the OTP received on your registered mobile number and set a new PIN.

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Generate RBL credit card PIN through RBL MyCard Mobile App

Step 1: Download the app message 'RBL MyCard'

Step 2: Log in to the app and navigate to the credit card section.

Step 3: Select the 'PIN Change' option.

Step 3: Verify your identity through OTP.

Step 4: Enter your new PIN and click 'Submit.'

Step 5: You will receive confirmation upon the successful PIN change.

Generate RBL credit card PIN through RBL website

If you don't have access to RBL internet banking, you can generate your credit card PIN by visiting RBL website. Mentioned below are the steps to generate RBL credit card PIN online.

Step 1: Visit RBL's online credit card PIN request page at https://applications.rblbank.com/creditcard-pin-change

Step 2: Enter 16-digit RBL credit card number

Step 3: Enter date of birth of the cardholder and credit card expiry date

Step 4: Click on 'Send OTP' button

Step 5: Enter the OTP received on your mobile in the next column

Step 6: Enter a new PIN of your choice and re-enter the same to confirm

Step 7: Click on 'Change PIN'

Step 8: Once the OTP is validated, you will see the message that the PIN has been set successfully.

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Generate RBL credit card PIN through RBL customer care service

Please note that generating your RBL Credit Card PIN via the RBL customer care IVR requires a TPIN. If you haven't generated a TPIN yet, you can find the steps to do so in the next section. It is recommended that you call customer care from a landline or, if not possible, from a non-registered mobile number.

Step 1: You need to call on the 24×7 toll-free RBL Bank customer care number printed on the back of your card. A complete list of RBL Bank credit card customer care numbers can be found on their website.

Step 2: You will be connected to the Interactive Voice Response (IVR) system.

Step 3: Press 3 to select Credit Card services.

Step 4: Press 2 for the Cards Menu.

Step 5: Fill in your 16-digit card number and press the ‘#’ key.

Step 6: Enter your TPIN and press #. If you haven't generated your TPIN yet, refer to the next section on how to create it.

Step 7: Press 5 to set or change your RBL credit card PIN.

Step 8: An OTP will be sent to your registered mobile number.

Step 9: Fill in your credit card's CVV number followed by #.

Step 10. Enter the card's expiry date (MM/YY) followed by #.

Step 11: Enter the OTP received on your registered mobile number followed by #.

Step 12: Set a new 4-digit PIN and press the # key.

Once the PIN has been successfully generated, you will receive a confirmation message.

How to Generate TPIN for RBL Bank credit card?

Telephone Personal Identification Number (TPIN) is used to authenticate a customer's interactions with RBL Bank through customer care or IVR. This number is required when RBL bank’s customer contact the bank’s customer care service or IVR. Follows the steps given below to generate TPIN:

Step 1: You need to contact the RBL bank’s customer care number +91 22 6232 7777 or +91 22 7119 0900

Step 2: Press on number ‘3’ for ‘Credit Card’ option

Step 3: Press on ‘2’ for ‘Cards Menu’

Step 4: Fill in your 16-digit RBL credit card number and click on #

Step 5: Once your call is connected to the RBL bank’s customer care service, you will receive an OTP on your registered mobile number.

Step 6: You will have to enter you 16-digit credit card number once again and click on #

Step 7: Enter your 4-digit PIN

Step 8: You will receive one more OTP on your registered mobile number. Enter the OTP followed by a #

Step 9: You will receive a confirmation message on your mobile number

How to Activate RBL Bank Credit Card

RBL Bank usually dispatches a new credit card through post or courier to your registered mailing address. However, unlike earlier days, you may not find the card's PIN along with the card.

The credit card PIN would be sent separately to your mailing address. In case, you haven't received one, you can generate the PIN on your own using any one of the above mentioned channels.

When the bank dispatches the card, it's already in active state. However, a PIN is required to start using it. Therefore, once you generate the PIN and use it for any PIN-required transactions such as at ATMS, retail terminals or online purchases, your RBL credit card gets activated automatically.

How to Change RBL Bank Credit Card PIN

To change or reset existing PIN for your RBL bank credit card you can use any one of the below mentioned options.

  1. By visiting www.rblbank.com/creditcard-pin-change
  2. By calling RBL customer service helpline
  3. By using RBL MyCard mobile App.

How to Create a PIN for an RBL Credit Card Add-On

The following describes how to create an RBL credit card PIN:

  1. To begin the process, click on the link https://www.rblbank.com/credit-card-pin-change.
  2. Enter the principal cardholder's date of birth in the date of birth field rather than the add-on cardholder's.
  3. Enter the six-digit OTP that was sent to the primary credit card holder's registered email address or mobile number.
  4. Enter and verify the new 4-digit PIN.

How to Make Sure Your RBL Bank Credit Card PIN Is Secure

  1. The PIN for a credit card should never be disclosed to third parties.
  2. It is recommended that cardholders avoid writing their credit card PIN anywhere.
  3. Before entering a PIN to conduct transactions online, make sure that connections are safe.
  4. Avoid saving credit card information on any websites.
  5. Examine your credit card statements each month to find any transactions that were not authorised.

FAQs on RBL Bank Credit Card PIN Generation

  • How to generate PIN for my RBL bank add-on credit card?

    You can use the same PIN generation page of RBL bank website - https://applications.rblbank.com/creditcard-pin-change to set PIN for your add-on credit card as well. In the date of birth column, enter the DOB of primary card member instead of add-on cardholder's DOB.

  • My old RBL bank credit card has been expired and I received a renewed card. Do I need to generate a new PIN for the renewal card?

    In case of renewal RBL bank credit cards, you can continue using previous card's PIN. However, if you wish to change the PIN, you can generate a new PIN using any one of the above-mentioned methods.

  • My RBL bank credit card has been blocked. How to generate a PIN for it?

    Before generating a PIN for a blocked RBL bank credit card, you need to unblock it. You can unblock the RBL bank credit card either through RBL mobile app or by calling RBL bank customer care helpline. Once your card is unblocked, you can generate the PIN on the same call or by visiting the RBL bank PIN generation page.

  • Is it compulsory to have separate PINs for RBL primary credit card and add-on card?

    No, it is not compulsory to have separate PINs for RBL primary credit card and add-on card. However, it is advisable to have separate PINs for both the cards.

  • Will I have to generate a new PIN for my RBL Credit Card after it’s renewal post expiry?

    No, you will not have to generate a new PIN for your RBL credit card. However, you can always change the PIN by any of the methods mentioned above, if you wish to change the PIN.

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