NHAI FASTag Customer Care Number
A FASTag account is essential for travellers who frequently pass through several toll plazas. Several banks issue a FASTag account where one can create a FASTag account, renew and also keep track of your transactions.
Though the opening of a FASTag account process is simple for most banks, it is important to know their customer support number in case of emergency or help.
On this page you will find the customer care numbers of all banks that issue a FASTag account along with the NHAI customer support number.
National Highways Authority of India (NHAI) Customer Care
The customer care number for contacting NHAI for FASTag account enquiry is 1033
Customer Care Numbers of Banks Issuing a FASTag Account
The following are the helpline numbers and the bank’s email ID that you can contact for a FASTag account:
Issuing Bank | Customer Care Helpline No | Email ID |
Airtel Payments Bank | ||
AU Small Finance Bank | ||
Axis Bank Ltd | 1800 209 5577 (Toll Free) 1860 419 5555 (Charges applicable) +91 22 6798 7700 (Emergency Helpline) | |
Bank of Baroda |
| |
Canara Bank | ||
City Union Bank Ltd | ||
Equitas Small Finance Bank | ||
Federal Bank | ||
FINO Payments Bank | ||
HDFC Bank |
| |
ICICI Bank |
| |
IDBI Bank | ||
IDFC First Bank |
| |
IndusInd Bank |
| |
Karur Vysya Bank |
| |
Kotak Mahindra Bank |
| |
Nagpur Nagarik Sahakari Bank |
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Punjab Maharashtra Bank | NA |
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Punjab National Bank | ||
Saraswat Bank |
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South Indian Bank |
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State Bank of India | ||
Union Bank of India |
| |
YES BANK |
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FAQs on NHAI FASTag Customer Care Number
- Is it possible to purchase the FASTag at toll plazas?
Yes, the FASTag can be purchased at toll plazas.
- Is it possible to purchase a monthly FASTag pass?
Yes, a FASTag monthly pass can be purchased at toll plazas.
- In the case of a full KYC account, what is the minimum and maximum recharge I can make?
The minimum recharge is Rs.100, while the maximum recharge is Rs.1 lakh.
- Does NPCI issues FASTag?
No. NPCI does not provide FASTag. NPCI has developed NETC System which facilities to make the toll payment electronically.
- What to do if refund is not received?
You to contact the issuing bank for the dispute raised and ask them to resolve the same.
- Can I call the customer care number in the case of an incorrect deduction?
Yes, you can call the customer care number of Airtel in the case of an incorrect deduction.
- Is it possible to use the same FASTag for two different vehicles?
No, the same FASTag cannot be used for two different vehicles.
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